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PartsSource given 2008 “World Class Customer Service” award for second straight year
PartsSource, the nation’s leading supplier of replacement medical repair parts for hospital equipment, has won its second straight “World Class Customer Service” award for Northern Ohio. This year recognized PartsSource for its Service Brand Promise and its ability to consistently meet or exceed customer’s expectations in part procurement. The award was hosted by Smart Business magazine which further honored PartsSource’s President and CEO A.Ray Dalton by making him the cover story for June’s edition.

“Winning the World Class Customer Service Award in back to back year’s truly speaks to our team’s overall dedication to the customer’s specific needs” said President & CEO A. Ray Dalton. “We believe that our customers can purchase parts virtually anywhere but choose PartsSource for a simple reason. We have proven the ability to consistently provide both time and money savings for the clinical engineering staff at hospitals. And our people are singularly focused on delivering for the customer every time. I wish to thank Smart Business Magazine for recognizing us for this achievement.”

PartsSource has been the recipient of multiple local, regional and national awards for growth, community service and profitability over the past five years. PartsSource was ranked the #1 company in Northern Ohio on the prestigious Weatherhead 100 for 2006 in addition to being placed on the Inc Magazine 500 in 2006 and 2007. President and CEO A Ray Dalton was given the “Entrepreneur of the Year” award by the accounting firm of Ernst & Young for 2004 & 2007 and also published his inspirational autobiography; “Proceed with Confidence” in 2005.
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